Applying the 3 step "Connect the Dots" framework gives us a standard approach that is customized to work with diverse clients, across disciplines, and in unique cultures.  This framework focuses on:

 

• Identifying problems that can be fixed to provide a better return on the investment

• Surveying key stakeholders and employees to understand the real and hidden issues

• Evaluating and adjusting financial and performance analytics 

• Prioritizing efforts to ensure appropriate utilization of all resources

• Understanding how to introduce change into a specific environment and culture

• Managing and monitoring progress through clear performance standards

• Leveraging investments in technology to best support the customers, staff and processing needs

• Evaluating decision-making, intelligence gathering and knowledge management